Monday 15 December 2008

SCOTTISH POWER SOCIAL TARIFF INFORMATION.

SCOTTISH POWER SOCIAL TARIFF INFORMATION.

SCOTTISH POWER SOCIAL TARIFF INFORMATION,

It seems as this new Social Tariff will be means tested by Scottish Power and below is an copy and paste from the companies website with the contact phone number in bold just below this message.

The main problem with ideas such as these will be how many people will there be that may need this help right now but at the same time may not want an engergy supplier knowing personal information about one's business remains to be seen.

At lease the company has made an start but more will have to be done in order for the said power companies to avoid being hit by an wind fall tax in the summer of 2009.


ScottishPower Fuel Poverty Programme,

1. Fresh Start Social Tariff,

Social Tariff contact line - 0800 027 2525

* In January ScottishPower is launching a Social Tariff. The tariff is available to customers who are aged 60 or over and in receipt of a social welfare benefit, e.g. Attendance Allowance, Council Tax Benefit (this does not include Single Occupancy Discount), Disability Living Allowance, Disabled Persons Tax Allowance, Child Tax Credit (where household income is less than �14,600), Housing Benefit, Income Based Jobseeker�s Allowance, Income Support, Pension Credit, Working Tax Credit (where household income is less than �14.600), Industrial Injuries Disablement Benefit (must also have a Constant Attendance Allowance), or War Disablement Pension (must also have a Constant Attendance Allowance);

* The tariff will offer prices equivalent to Discounted Energy online DD rates available in the customer�s area. (The prices are not fixed � they will be subject to future market movements but will always remain the lowest priced SP tariff in the region).

* In addition to the tariff customers will be given access to a Benefits Health Check to ensure they are claiming all the benefits they are entitled to and to free or discounted insulation and lighting offers to help maximise the energy efficiency of the home.

* Our aim is to offer customers an sustainable package of assistance that addresses each element known to contribute towards fuel poverty:

1. Cost of Fuel � A Social Tariff that brings prices in line with the best online DD package in their region regardless of payment method


2. Energy Efficiency of the Home � Free energy efficiency advice/access to measures where available


3. Household Income � Access to free Benefits Health Check

2. ScottishPower Fuel Poverty Programme

Trust Funds

* The ScottishPower Energy People Trust - our independent charity established to provide funding to the organisations that represent some of the most vulnerable customers.

Industry Initiatives

* The Home Heat Helpline is a free, not for profit phone line funded by energy suppliers and set up to help British energy customers who are struggling to pay their fuel bill and keep warm. The Home Heat Helpline was launched by the Energy Retail Association in October 2005 and has become a cornerstone service for low-income households in need of heating help and advice. Calls to the Home Heat Helpline - 0800 33 66 99 - are free. Advisors are trained to give quick, clear information on the grants, benefits and payment schemes that you may be entitled to as well as basic steps that can be taken to save money on heating bills by making your home more energy efficient.

* eaga Pilot ScottishPower supported and helped fund a pilot exercise with eaga. The pilot involved Eaga and Suppliers checking to make sure customers were on the best tariff given their circumstances, and offer other help if appropriate i.e. placing the customer on the Carefree Register.

Warmzones - We will be building on the success of our existing warmzone partnerships and some of our area based initiatives and will be providing sustained funding for the provision of Benefits Entitlement Advisors to provide income maximisation services and basic fuel debt advice services. Our experience to date has shown that every �1 invested in such services can be expected to return additional income gains of �10 - �20 per annum year on year.

Source Scottishpower website.

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